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Social And Community Service Managers Work Description Sample

Plan, direct, or co Ordinate the activities of a social service program or neighborhood outreach organization. Supervise the program or organization ‘s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Occupation Abilities Requirement
  • Create and maintain relationships with organizations and other companies in community to ensure that services are not duplicated and to meet community requirements.
  • Prepare and maintain reports and records, like training manuals, personnel records, or budgets.
  • Direct actions of volunteers and technical and professional workers.
  • Evaluate the work of employees and volunteers to ensure that resources are utilized efficiently and that programs are of suitable quality.
  • Create and supervise administrative processes to meet targets set by boards of directors or management.
  • Participate in the determination of policies regarding such problems as system conditions, participant eligibility, and program benefits.
  • Research and assess member or community needs to establish aims and system directions.
  • Speak to community groups interpret and to explain bureau goals, systems, and procedures.
  • Recruit, employ, and interview or sign up volunteers and employees.
  • Organizations with media and governmental associations in relationships.
  • Plan and administer budgets for programs, equipment, and support solutions.
  • Act to agency staff and community systems as advisors regarding the interpretation of system -related state, national, and county rules and guidelines.
  • Supply service and assistance to individuals or clients, for example handling a referral for child advocacy issues, running a needs evaluation, or solving grievances.
  • Implement and evaluate staff, volunteer, or neighborhood coaching programs.
  • Analyze proposed rule changes, ordinances, or legislation to ascertain how agency services could be impacted.
  • Direct fundraising activities and the planning of public relations materials.


Occupation Activities Requirement
  • Reading Comprehension-Understanding written sentences and paragraphs in work related files.
  • Active Listening-Giving full attention to what other people are stating, getting time to understand the points being created, asking questions as proper, and not interrupting at inappropriate times.
  • Composing-Communicating effectively in writing as appropriate for the needs of the audience.
  • Talking-Talking to others to convey information efficiently.
  • Mathematics-Using mathematics to solve problems.
  • Science-Using scientific rules and methods to solve problems.
  • Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative options, conclusions or approaches to problems.
  • Active Learning-Understanding the implications of new information for both present and future problem-solving and decisionmaking.
  • Learning Strategies-Choosing and utilizing training/instructional methods and processes appropriate for the situation when learning or teaching new things.
  • Observation-Monitoring/Evaluating performance of yourself, other people, or organizations to make improvements or take corrective actions.
  • Social Perceptiveness-Being aware of others’ reactions and understanding why they react as they do.
  • Coordination-Adjusting actions in regard to others’ activities.
  • Persuasion-Persuading others to change their minds or behavior.
  • Negotiation-Bringing others together and trying to accommodate differences.
  • Instructing-Teaching the others how to do something.
  • Service Orientation-Actively looking for ways to help people.
  • Complicated Problem Solving-Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Operations Evaluation-Analyzing needs and product requirements to create a layout.
  • Technology Design-Generating or adapting equipment and technology to serve user needs.
  • Equipment Choice-Discovering the sort of equipment and tools required to do a job.
  • Installation-Installing products, machines, wiring, or programs to meet specifications.
  • Programming-Writing apps for various functions.
  • Functioning Observation-Watching gauges, dials, or other indicators to ensure a machine is working properly.
  • Procedure and Control-Controlling operations of equipment or systems.
  • Gear Care-Performing routine maintenance on equipment and determining when and what type of maintenance is required.
  • Troubleshooting-Determining causes of operating errors and deciding how to proceed about it.
  • Mending-Repairing machines or systems using the tools that are needed.
  • Quality Control Evaluation-Conducting tests and inspections of products, solutions, or processes to evaluate quality or functionality.
  • Judgment and Decision Making-Considering the relative costs and benefits of potential actions to choose the most proper one.
  • Systems Analysis-Determining how a system should operate and how changes in conditions, operations, and the environment will affect results.
  • Systems Evaluation-Identifying measures or indicators of system performance and the activities needed to improve or correct performance, in accordance with the targets of the strategy.
  • Time Management-Managing one’s own period and the time of the others.
  • Management of Economic Resources-Determining how money will be invested to get the work completed, and accounting for these expenditures.
  • Management of Material Resources-Obtaining and seeing to the proper use of equipment, services, and materials needed to do particular work.
  • Management of Personnel Resources-Creating, motivating, and directing people as they perform, determining the best people for the occupation.
Education RequirementExperience Requirement
  • Bachelor’s Degree
  • Master’s Degree
  • High School Diploma (or GED or High School Equivalence Certificate)
  • Over 4 years, up to 6 years and including
Job Leadership Skills Requirement
  • Accomplishment/Effort – 92.15%
  • Continuity – 87.47%
  • Initiative – 93.01%
  • Direction – 92.01%
  • Collaboration – 94.03%
  • Concern for Others – 94.05%
  • Social Orientation – 90.89%
  • Self Control – 90.91%
  • Stress Tolerance – 89.60%
  • Adaptability/Flexibility – 93.76%
  • Dependability – 95.48%
  • Attention to Detail – 91.72%
  • Integrity – 97.20%
  • Autonomy – 93.31%
  • Innovation – 90.38%
  • Analytical Thinking – 90.71%


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