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Operatorii de telefon Descrierea postului / Locuri de muncă și Mostră Duty

Oferă informații prin accesarea alfabetică, geografic, sau alte site-uri. Assist cumpărătorilor folosind nevoile de facturare exclusive. Might guide youngsters or people with physical problems to generate telephone calls and manage emergency calls.

Cariera Abilitati calificare
  • Tune in to consumer demands, referring to geographic or alphabetical websites to answer issues and offer phone info.
  • Counsel and verify alternate spellings, destinations, or record models to customers deficient facts or comprehensive info.
  • Supply specific help people including those people who are not able to call or that are in emergency circumstances.
  • Discover signal lights on switchboards.
  • Operate telephone switchboards including these regarding local, long-distance, to improve and total connections, pay phone, portable, person-to- person.
  • Offer assistance for buyers having special charging asks.
  • Estimate and compute charges for companies for example long-distance associations.
  • For a callers needing assistance calls obtain and intercede.
  • Perform clerical responsibilities including inputting, editing, and organizing email.
  • Consult chart to determine costs for spend-telephone calls, requesting money debris regarding calls as vital.
  • Affect lines that are occupied if an urgent situation warrants.
  • Offer relay support regarding hearingimpaired consumers.
  • Solutions, advertise business items, and savings programs when suitable.
  • Perform paging methods or other methods of bells to alert readers of incoming calls.
  • Revise directory info.
  • Maintain information of calls placed and gotten, and of related cost charges.

Rutine de locuri de muncă Cerința
  • Reading Knowledge-Knowledge created sentences and paragraphs in work-related documents.
  • Active-Listening-To what other people assert giving complete attention,, taking time to recognize the points being built, întrebări iscoditoare ca propriu-zis, și nu înăbușind la ocazii, care sunt greșite.
  • Producing-Conversing effectively in writing as befitting the needs of the market.
  • Chatting-Talking to others to share facts effectively.
  • Mathematics-Applying mathematics to resolve problems.
  • Technology-Utilizing medical rules and methods to remedy issues.
  • Criticalthinking-Using judgement and reasons to spot flaws and the benefits of alternate options, idei sau modalități de a dificultăților.
  • Active Learning-Knowledge the significance of fresh data regarding both potential and recent problem-solving and decision making.
  • Learning Methods-Choosing and using coaching/educational practices and methods befitting the specific situation teaching or when studying new points.
  • Tracking-OverseeingORDiscovering functionality of yourself, persoane fizice suplimentare, or companies take corrective actions or to produce changes.
  • Social Perceptiveness-Being not unaware of othersA responses and comprehension why they respond as they do.
  • Acțiunile de control-Alterarea în relație cu alții’ comportament.
  • Salesmanship-Persuading others to alter their intellects or habits.
  • Soluționarea-Luând alții împreună și în căutarea de a reconcilia diferențe.
  • Instruindu-Educarea altora doar cum să ia măsuri.
  • Company Orientation-Actively searching for approaches to help folks.
  • Complex Problem Solving-Identifying advanced issues and researching related information to produce and evaluate possibilities and implement remedies.
  • Procedures Evaluation-Inspecting item requirements and requires to make a design.
  • Engineering Design-Engineering to offer consumer and aligning tools or creating requirements.
  • Equipment Selection-Deciding the sort of equipment and tools needed seriously to perform a job.
  • Dispozitive-Adăugarea de instalare, Angrenaj, cablare, sau programe pentru a întâlni specificatiile.
  • Programming-Writing computer applications for several purposes.
  • Operations Monitoring-Watching additional indications, Manere, or tests to be sure an appliance is functioning correctly.
  • Operation and Handle-Controlling procedures of tools or systems.
  • Maintenance-Performing servicing that is routine on equipment and identifying when and what kind of servicing will become necessary.
  • Troubleshooting-Identifying reasons for managing glitches and selecting what direction to go about it.
  • Restoring-Fixing products or methods utilising the essential instruments.
  • Quality-Control Evaluation-Conducting assessments and inspections of products, furnizorii de, or procedures to evaluate excellent or functionality.
  • Judgment and Decision Making-Considering the comparable charges and great things about possible behavior to find the most suitable one.
  • Systems Analysis-Determining how a system must perform and the way improvements in businesses, situații, as well as the environment can influence results.
  • Methods Evaluation-Distinguishing steps or signs of system performance as well as accurate or the activities needed to boost effectiveness, în conformitate cu obiectivele sistemului.
  • Time Management-Controlling oneis private occasion along with the occasion of others.
  • Administration of Financial Resources-Deciding how dollars is likely to be spent to get the task completed, și de vânzări în ceea ce privește aceste costuri.
  • Management of Content Means-Viewing and finding towards the appropriate use of of services gear, and components components needed to do specific operate.
  • Operațiuni de personal Resurse-Dobândirea, inspirator, and leading persons as they function, distinge cei mai buni oameni pentru ocupația ta.
Educație calificare cunoştinţe nevoie
  • Nivel-Liceul (sau GED sau High School Echivalența calificare)
  • Mai puțin decât o școală grad ridicat
  • Nici unul
Career Leadership Skills Requirement
  • AchievementsANDEffort – 90.04%
  • Perseverenţă – 90.18%
  • Proiect – 81.02%
  • Control – 80.11%
  • Asistenţă – 91.20%
  • Materia pentru alții – 85.53%
  • Orientare socială – 86.27%
  • Autocontrol – 93.60%
  • Toleranța de presiune – 98.60%
  • AdaptabilityANDFreedom – 94.55%
  • De incredere – 96.20%
  • Atenție la Aspect – 91.40%
  • Fiabilitate – 97.00%
  • Libertate – 86.35%
  • Creativitate – 82.32%
  • Gandire analitica – 81.53%

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Assemble full-size range and wood accurate models of items. Includes loft employees and wooden lure

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