Home / Administrator|Manager / Operations Manager Job Description / Roles and Responsibility Sample

Operations Manager Job Description / Roles and Responsibility Sample

  • Manages the work volume and staffing forecasts on a daily weekly monthly quarterly and annual basis for work groups within the Highway Operations unit of the Public Works Department
  • Provides workforce management scheduling and load balancing requirements for work peaks and valleys
  • Makes adjustments and recommendations to scheduling maximize service and quality and to achieve customer satisfaction productivity schedule adherence and economic goals
  • Develops and updates the Projects Register
  • Review and studies the project specification contract drawings BOQ items
  • Proper implementation of contractual terms and conditions of the project
  • Conduct assessment of Efficiency Quality and productivity in all projects
  • Develop and establish procurement policies processes procedures and performance standards
  • Develop Annual business plan and budget for the function
  • Operations Manager will have to Attend meetings with the consultants sub-contractors and client main contractor
  • Execute the work as per the approved work execution schedule
  • Proper coordination between the and sub-contractors for timely supply of materials and execution works as per execution schedule
  • Ensure proper allocation of materials manpower and equipment throughout the project execution period
  • Operations Manager has overall responsibility for a successful completion and handing over of the project in a timely manner
  • Ensure quality implementation by proper inspection testing
  • Ensure safety implementation by developing proper safety plan
  • Ensure the project cost is within the budget
  • Approves costing and budgets for the overall as well as the specific aspects of the project
  • Prepare evaluations in coordination with Cost control department
  • Proven track record with recognized international standard companies particularly in Middle East Operations projects
  • A good understanding of local contract law is useful
  • As Operations Manager you will be responsible for achieving all targets set by the business plan as well as store and employee performance management
  • To direct the activities of the Operations function in order to ensure that operational efficiency and customer service standards are maintained at all times
  • Tracking Control Oversee the tracking trucks in order to ensure the proper delivery of goods in a timely manner and achieve customer satisfaction
  • Record and monitor the operations utilization in order to ensure smooth and timely deliveries of goods
  • Internal Regular interactions with the Transport to provide up-date on progress against strategic objectives and report any significant matters
  • Regular interactions with all related departments involved in the operations to provide insight and guidance related to the field of work oversee operations progress and resolve critical issues
  • Regular interactions with direct team members to manage and oversee performance of the function provide guidance and manage the day-to-day operations
  • External Third Party Contractors Government Entities
  • Plans directs and supervises the duties of the highway operations personnel
  • Work is performed under the direction of the Public Works Director
  • Approves schedules developed by supervisors and works with management to communicate and fill schedules and handle exceptions setting priorities when needed
  • Reviews ongoing performance results to targets
  • Takes corrective measures with authorization escalate as needed
  • Directs and supervises development of the annual work plan which outlines goals and objectives of the construction and maintenance needs
  • Participates in daily weekly monthly and annual planning process as appropriate
  • Performs all duties and responsibilities in a timely and effective manner in accordance with established policies to achieve the overall objectives of this position
  • Projects a favorable image of the County to promote its aims and objectives and foster and enhance public recognition and acceptance of all of its areas of endeavor
  • Performs other duties and responsibilities as required or requested
  • Knowledge of and ability to utilize a computer and the required software
  • Analytical skills and statistical background
  • Excellent interpersonal and communication skills
  • Ability to communicate effectively both orally and in writing
  • Ability to deal with several concrete and abstract variables in working out approaches to major problems
  • Ability to exercise the judgment decisiveness and creativity required in critical and or unexpected situations involving moderate risk to the organization
  • Coordinates and monitors the work of outside contractors vendors and consultants as assigned
  • Successful performance of the work requires an extensive background as well as skill in coordinating departmental work
  • Prioritizes and allocates available resources reviews and evaluates service delivery makes recommendations for improvement and ensures maximum effective service provision
  • Manages and participates in the development and administration of the Division budget oversees the budget for the Division
  • Provides complex staff assistance to the Public Works Director prepares and presents staff reports and other necessary correspondence
  • Conducts a variety of organizational studies investigations and operational studies recommends modifications to assigned programs policies and procedures as appropriate
  • Coordinates assigned services and activities with those of other divisions and outside agencies and organizations
  • Monitors changes in regulations and technology that may affect operations implements policy and procedural changes after approval
  • Receives investigates and responds to problems and complaints in a professional manner identifies and reports findings and takes necessary corrective action
  • Responds to operations maintenance and repair emergency situations as required
  • Organization and management practices as applied to the development analysis and evaluation of programs policies and operational needs of the assigned Division
  • General principles of risk management related to the functions of the assigned area
  • Safety principles and practices of the assigned operational work
  • Record keeping principles and procedures
  • Modern office practices methods and computer equipment
  • Computer applications related to the work
  • English usage grammar spelling vocabulary and punctuation
  • Manage and monitor complex projects on-time and within budget
  • Plan organize schedule assign review and evaluate the work of staff
  • Evaluate and develop improvements in operations procedures policies or methods
  • Research analyze and evaluate new methods procedures and techniques of the operation
  • Prepare clear and concise reports correspondence policies procedures and other written materials
  • Analyze interpret summarize and present administrative and technical information and data in an effective manner
  • Establish and maintain a variety of filing record keeping and tracking systems
  • Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner organize own work set priorities and meet critical time deadlines
  • Use tact initiative prudence and independent judgment within general policy procedural and legal guidelines
  • The Operations Manager must be able to manage projects that may involve sensitive environmental political or personnel issues
  • The Operation Manager has total responsibility for ensuring that all the obligations of the Agreement between the Client and the Company are fulfilled
  • The Operation Manager leads the Agreement to ensure that the project is planned designed procured constructed and commissioned within the time cost quality and performance specifications agreed with the Client
  • The Operation Manager represents the Company when dealing with the Client as well as with other bodies such as sub-consultants and government agencies
  • Communicate on regular basis with all parties internal and external by means of face to face meetings and other means
  • Ensure that all Company s contractual and legal obligations are met to the satisfaction of the Client
  • Keep Company management advised at the earliest opportunity of any problems with the Client s perception of the Company s performance
  • Organize and manage the assigned project team to successfully complete the project ensuring that all project team members are fully conversant with the project objectives
  • Ensure that any necessary PPE is provided to staff
  • Maintain records of site visits by project team staff
  • Issue task instructions to the Design Manager and Task Leaders
  • Organize project review meetings at regular intervals to review actual progress cost to complete identify problem areas and agree remedial actions
  • Ensure that expenditure and implementation of man hours and costs are properly monitored controlled and reported to Company management and to the Client as appropriate
  • Identify adverse trends which may influence the program and or cost forecasts and take necessary action to minimize them
  • Attend the Company s monthly Operational Project Review meeting to report upon the overall status of the project
  • Where relevant visit the job site at regular intervals to review at first hand safety actual progress
  • Ability to strategically plan and coordinate movements throughout the facility
  • Strong organizational and leadership skills for a multifaceted work environment
  • Utilize a coaching mentoring style leadership to support and develop the operating teams
  • Hire train develop and supervise management and front line staff to meet company standards and to ensure successful operation of yard
  • Meet company goals for revenue generation profitability and budget standards employee retention and customer satisfaction
  • Handle escalated issues as needed
  • Provide direction to team regarding duties and goals
  • Ensures safe working environment is established and maintained
  • Track record of meeting company operational standards and revenue goals
  • Must be able to multi-task in a fast-paced environment
  • Excellent written and verbal communication skills
  • Computer proficiency Microsoft Office products databases
  • Track record for meeting goals within established timelines Preferred
  • Prepare contracts and negotiate revisions changes and additions to contractual agreements with architects consultants clients suppliers and subcontractors
  • Prepare and submit budget estimates progress reports or cost tracking reports
  • Interpret and explain plans and contract terms to administrative staff workers and clients representing the owner or developer
  • Plan organize or direct activities concerned with the construction or maintenance of structures facilities or systems

About Jacob

Check Also

General Manager Job Description Sample

Job Description / Roles and Responsibility Sample Must have comprehensive knowledge of condominium operations facility …


  1. Thankfulness to my father who informed me concerning this website,
    this blog is in fact remarkable.

  2. Heyy there! І have ϲome acгoss lots of comments and questions ԝith
    rеgards tto our B2B Sales Leas and the missing specialied niches.
    Ԝe have B2B Marketing List fοr the majofity of niches, including ICT Resellers, neᴠertheless іt is troublesome tо deal with every single foreseeable business market fоr practical explanations.
    І am commencing ɑ wishlist of all the most desired specialized niches.
    Drop me your business niche market bеlow and I wіll certainlly ttry to
    scrape thе B2B leads for you and make them available on the web
    site. Thanks

  3. hey there and thank you for your info – I’ve certainly
    picked up anything new from right here. I did however expertise a
    few technical points using this web site, as I experienced
    to reload the web site many times previous to I could get it to load properly.
    I had been wondering if your web hosting is OK? Not that I am complaining, but slow loading instances times will very frequently affect your placement in google and could damage your high quality score if ads and marketing with Adwords.
    Anyway I am adding this RSS to my e-mail and can look out for much more of your respective fascinating
    content. Ensure that you update this again very soon.

  4. Great blog! Is your theme custom made or did you download it from somewhere?
    A theme like yours with a few simple adjustements would really make my blog shine.

    Please let me know where you got your design. Cheers

Leave a Reply

Your email address will not be published. Required fields are marked *