Ikhaya / Ukukhangisa / Telephone Operators Job Description / Imisebenzi Futhi Duty Sample

Telephone Operators Job Description / Imisebenzi Futhi Duty Sample

Nikeza ulwazi ngokufinyelela kwama-alfabhethi, ezindawo, noma kwamanye amawebhusayithi. Ukusiza abathengi usebenzisa izidingo amarisidi okukhethekile. Kungenzeka ukuqondisa intsha noma abantu nezinkinga zempilo ukukhiqiza izingcingo bese uphatha Amakholi aphuthumayo.

Umsebenzi Amakhono Ukufaneleka
  • Vulela izimfuno umthengi, ebhekisela amawebhusayithi kwendawo noma ngokulandelana kwezinhlamvu zamagama ukuphendula nezindaba kanye nokuhlinzeka ulwazi efonini.
  • Iseluleko ukuqinisekisa izindlela zokupela, izindawo, noma irekhodi onobuhle kumakhasimende untula amaqiniso noma ulwazi oluphelele.
  • Supply usizo oluthile kubantu kuhlanganise nalezo abantu abakwazi ukushayela noma ukuthi kukhona ezimweni eziphuthumayo.
  • Thola izibani isignali ku Switchboards.
  • Usebenza ngocingo Switchboards okufaka lawa mayelana wendawo, indlela ende, ukuthuthukisa kanye nokuxhumana Imininingwane, pay ifoni, ephathekayo, Umuntu-kuya- umuntu.
  • Ukunikeza usizo kubathengi kokuba ukushaja ekhethekile ucela.
  • Linganisa begodu Yekhompyutha amacala izinkampani izinhlangano Ngokwesibonelo elide.
  • Ukuze uthole abafonayo abadinga usizo izingcingo ukuthola futhi khulumela.
  • Yenza yemfanelo kwabefundisi kuhlanganise ukufaka, ukuhlela, nokuhlela imeyili.
  • Bheka ishadi ukucacisa izindleko imali-amakholi wefoni, icela imali doti mayelana izingcingo njengoba kubalulekile.
  • Ezisithinta imigqa ukuthi inabantu uma i esiphuthumayo isimo ezigunyaza.
  • ukwesekwa Ukunikeza edluliselwe mayelana abathengi hearingimpaired.
  • Solutions, ukukhangisa izinto zebhizinisi, nezinhlelo ukonga lapho ofanele.
  • Yenza izindlela lokuvula noma ezinye izindlela of izinsimbi ukukuxwayisa abafundi namakholi angenayo.
  • Buyeketa kwakhiwa lwemibhalo ulwazi.
  • Gcina ulwazi amakholi enziwe futhi ayithole, futhi amacala izindleko ezihlobene.

Jobe Lokwentiwa ngalokuvamile Imfuneko
  • Ukufunda imisho Ulwazi-Ulwazi wadala futhi izigaba kumadokhumenti ezihlobene nomsebenzi.
  • Active-Ukulalela-Yini abanye abantu bagomela Ngokunaka ephelele,, ngokuthatha isikhathi ukuqaphela amaphuzu lakhiwa, obuza imibuzo njengoba efanele, hhayi likhinyabeze at izikhathi ukuthi kukhona okungalungile.
  • Ukukhiqiza-Ukuxoxa ngempumelelo ngokubhala njengoba ezifanela izidingo emakethe.
  • Ukuxoxa-Ukuxoxa nabanye ukwabelana amaqiniso ngempumelelo.
  • Mathematics-Ukusebenzisa izibalo ukuze ukuxazulula izinkinga.
  • Ubuchwepheshe-Isebenzisa imithetho yezokwelapha nezindlela ukulungisa izinkinga.
  • Criticalthinking-Ukusebenzisa ukwahlulela nezizathu ukuzibona singawanaki amaphutha kodwa izinzuzo ongakhetha enye, imibono noma izindlela nobunzima.
  • Active Learning-Ulwazi ukubaluleka idatha fresh mayelana kokubili zivele futhi yamuva izinkinga kanye izinqumo.
  • Ukufunda Izindlela-Ukukhetha nokusebenzisa coaching imikhuba / zemfundo nezindlela buyafaneleka isimo imfundiso ethile noma lapho sitadisha amaphuzu amasha.
  • Ukulandelela-OverseeingORDiscovering ukusebenza ngokwakho, abantu eyengeziwe, noma izinkampani ukuthatha izenzo zokulungisa noma ukukhiqiza izinguquko.
  • Komphakathi Perceptiveness-Ukuba hhayi unaware of othersA izimpendulo nasesifundvweni sekuvisisa kungani aphendule njengoba benza.
  • izenzo Control ezidunga maqondana abanye’ ukuziphatha.
  • Azithenge-ukuncenga abanye ukushintsha nongqondongqondo zabo noma imikhuba.
  • Settlement-Ukuthatha abanye ndawonye ngifuna ukuvumelanisa okwahlukile.
  • Sibayala-Ngokufundisa abanye nje indlela ukuthatha isinyathelo.
  • Inkampani Orientation-Ngezenzo ekufuneni izindlela ukusiza abantu.
  • Inkinga Complex Ukuxazulula Ukuthola izindaba eziphambili futhi ucwaninga ukwaziswa okuhlobene ukukhiqiza kanye nokulinganisa amathuba kanye nokuqalisa amakhambi.
  • Izinqubo Ukuhlolwa-eliHlolako izidingo nto futhi kudinga wenze umklamo.
  • Engineering Design-Engineering ukunikela umthengi futhi bakubheka amathuluzi noma ukudala izidingo.
  • Isisetshenziswa Ukukhethwa-Ukunquma uhlobo imishini namathuluzi adingekayo sina ukwenza umsebenzi.
  • amadivaysi Ukufakwa-Ukungeza, igiya, cabling, noma izinhlelo ukuhlangana specs.
  • izicelo Programming-Ukubhala ikhompyutha ngezinjongo eziningana.
  • Operations Monitoring zokubuka izinkomba ezengeziwe, namasumpa, noma ukuhlolwa ukuze uqiniseke ithuluzi elithile lisebenze siyasebenza kahle.
  • Ukusebenza kanye nezinqubo Yiphathe-Ukulawula amathuluzi noma izinhlelo.
  • Isondlo-Buciko isevisi okungukuthi ojwayelekile imishini futhi ekuboneni lapho futhi hlobo luni yokusevisa iyoba ezidingekayo.
  • Ukuxazulula Ukuthola izizathu ukulawula glitches bese ukhetha ukuthi isiqondiso ukuya ngakho.
  • Ukubuyisela-Ukubeka imikhiqizo noma izindlela sisebenzisa amathuluzi abalulekile.
  • Quality-Control Ukuhlolwa-Ukuqhuba ukuhlolwa ukuhlolwa imikhiqizo, abahlinzeki, noma izinqubo ukuhlola esihle noma ukusebenza.
  • Ukwahlulela Isinqumo Ukwenza-ucabangela amacala engaqhathaniswa nezinto ezinkulu mayelana nokuziphatha kungenzeka ukuthola omunye ofanele kakhulu.
  • Systems Ukuhlaziya-Icacisa indlela uhlelo kumele enze futhi indlela ukuthuthukiswa kwamabhizinisi, izimo, kanye imvelo ungakwazi kumphumela.
  • izinyathelo noma izimpawu ukusebenza uhlelo Izindlela Ukuhlolwa-ezilihlukanisayo kanye olunembile noma imisebenzi edingekayo zokuthuthukisa ukusebenza, ngokuhambisana nezinhloso uhlelo.
  • Isikhathi Ukuphathwa-Ukulawula oneis isikhathi yangasese kanye isikhathi abanye.
  • Ukuphathwa lwezezimali Resources-Ukunquma indlela zamadola kungenzeka wachitha ukuze umsebenzi igcwaliswe, futhi yokuthengisa mayelana lezi zindleko.
  • Ukuphathwa kokuqukethwe Kusho-Ukubheka nokuthola maqondana nokusetshenziswa esifanele amasevisi igiya, futhi izingxenye izingxenye ezidingekayo ukwenza ethize isebenze.
  • Ukusebenza kwezinhlaka Abasebenzi Resources-Ithola, idolo, futhi ehola abantu njengoba ukusebenza, ukuhlukanisa abantu okungcono kakhulu umsebenzi wakho.
Ezemfundo Ukufaneleka Ulwazi Isidingo
  • Lizinga lelisetulu-School (noma kukaGedaliya noma Isikolo samabanga aphezulu kwefrakshini Ukufaneleka)
  • Ngaphansi-ngaphandle Isikolo samabanga aphezulu Degree
  • Akekho
Umsebenzi Ubuholi Amakhono Imfuneko
  • AchievementsANDEffort – 90.04%
  • Ukukhuthazela – 90.18%
  • Project – 81.02%
  • Control – 80.11%
  • Usizo – 91.20%
  • Matter Abanye – 85.53%
  • Umumo Komphakathi – 86.27%
  • Ukuzithiba – 93.60%
  • ingcindezi Tolerance – 98.60%
  • AdaptabilityANDFreedom – 94.55%
  • nokwethembeka – 96.20%
  • Ukubhekisisa Aspect – 91.40%
  • Ukuthembeka – 97.00%
  • Freedom – 86.35%
  • Ukudala – 82.32%
  • Analytical Ukucabanga – 81.53%

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